What can I do if something goes wrong with my mobile?

If something goes wrong with your mobile, you may be covered by the manufacturer's warranty. Visit the relevant manufacturer's website below to find out warranty details for your mobile.

You could try our troubleshooting tips to see if your problem is easy to fix. However if your problem persists you may need to get it repaired at a 3 Service Centre.

> Go to 3 Repairs and Servicing

> View Palm warranty (PDF)

>View Samsung warranty

Can I extend my warranty for my mobile?

Yes, at the time of buying your 3 mobile you may extend your warranty for another 12 months for $49.95. Find out more by visiting www.aftersales.com.au or visit any 3 Store for more details.


Accessory Warranty

Set out in the table below are the periods for which each of the following manufacturer's provides a warranty for the various accessories they supply.

Manufacturer
Battery
AC Charger
PHF Headset
Bluetooth
Car Charger
Data Cables
Desktop Charger
Car Kits
Memory Card
Leather Case
Cellnet Branded
6 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
12 months
LG
6 months
6 months
6 months
6 months
Sony Ericsson
12 months
12 months
12 months
12 months
12 months
12 months
12 months
Motorola
6 months
6 months
6 months
12 months
12 months
12 months
12 months
12 months
Nokia
6 months
12 months
12 months
12 months
12 months
12 months
Sandisk or Kingmax
12 months
Sony M2 cards
12 months
BlueAnt: For any servicing call 1300 669 049
24 months
ITECH
12 months


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