Email on 3 support

To find out if your phone is compatible with Email On 3 or Nokia Email, see the online compatibility guide.

Email on 3
If you have Email On 3 and would like help setting up your email account settings:
> Email on 3 Setup

Nokia Email
If you have Nokia Email and would like help setting up your email account settings:
> Nokia Email Setup

TIP: When setting up your emails, always select
Planet 3 as your access point to the internet.

Other email set up

Overview

Setting up other email accounts

If you do not have an Email On 3 compatible mobile, you can still use Webmail, 3 email or another email account.

  • Webmail is accessible through Planet 3 including Hotmail, Yahoo! Mail and Gmail.
  • Want to use a POP3 email or set-up a three.com.au account? Enter your details into the online service and receive configuration instructions to your mobile and read a step-by-step guide on your computer screen.
  • Using email will be included on Mobile Internet Packs 5 and above.

Webmail setup

Got a 3 mobile? Get started now!

  1. Grab your mobile and select Planet 3
  2. Select the Find tab
  3. Scroll down and select Email & IM
  4. Select your webmail provider; Windows Live Hotmail, Yahoo7 mail or Gmail.
  5. If don't already have a data pack, you will be asked to sign up for a Value Pack. It's great value!

Mobile email tips

  • Bookmark your webmail website on your mobile for faster access every day.
  • If you use Gmail, you can get faster access via the Gmail application.

ISP (Internet Services Provider)

Got a 3 mobile? Get started now!

  1. Grab your mobile and select Planet 3.
  2. Select "Mine" tab.
  3. Scroll down and select Value Packs.
    > Find out more about Value Packs and pricing (if you've already signed up - go to the next step).
  4. Use the online email set up tool to configure your mobile right now.

3 email

3 email setup
3 gives you a new Three.com.au email address to use if you don't have access to mobile web. This includes prepaid customers and those under 18.

It costs next to nothing to send and receive emails.
Find out how little it costs for mobile three email with a Value Pack

.

Got a 3 mobile? Get started now!

  1. Grab your mobile and select Planet 3.
  2. Select "Mine" tab.
  3. Scroll down and select Value Packs.
    > Find out more about Value Packs and pricing (if you've already signed up - go to the next step).
  4. Use the online email set up tool to configure your mobile right now.